Frequently Asked Questions

Your door package should be specific to your facility. Each facility has different considerations and exposures: amount of moisture and corrosion, contamination, dirt and other elements both inside and outside the opening, noise, security, traffic direction and volume, and required cycle life. We help match a door system to those specifics. Share your application with us and we will put together the right package.

Go deeper: Compare the door lines ·Start a quote

Air-powered side-mount or magnetic horizontal, DC electric, AC electric. There are several to choose from. Factors to consider: location of the operator (attic, mechanical room, in a high-moisture space), required cycle life, available compressed-air supply, electrical service, and whether the opening is standard, hi-lift, or vertical-lift. Our team will help you pick the right operator for your bay.

Go deeper: Operator lineup ·Air vs. electric guide

The distance from the top of the door opening to the ceiling is your headroom. Standard track configurations need a minimum amount of headroom; hi-lift, vertical-lift, and low-headroom kits exist for openings that fall outside that range. When in doubt, send us a sketch with your opening height and ceiling height, and we will recommend the correct track configuration.

Go deeper: Track configuration guide ·Sizing a wash bay door ·Send us your opening dimensions

American Garage Door Supply Inc. can customize your door to your facility in a number of ways, taking fit, form, function, and color theme into consideration. We take all of your facility measurements, the exposure profile, the operator preference, and the brand palette and build the right door system. Powder-coat finishes, custom panel layouts, and stainless hardware tiers are all available.

Go deeper: Powder-coat finishes ·Stainless hardware tiers

A full-vision section is a garage door panel that uses glass or translucent polycarbonate for the bulk of the panel area. Used on UltraClear doors (tempered glass) and Survivor doors (polycarbonate). Full-vision sections allow daylight transmission into the bay and improve curb appeal, while still providing the strength and weather resistance of a standard commercial overhead door.

Go deeper: UltraClear glass doors ·Polycarbonate vs. glass

Galvanized track resists rust well for most commercial applications, but in continuously wet, chemically-exposed, or marine environments, the zinc coating eventually breaks down and the underlying steel corrodes. Stainless steel track does not corrode under those exposures and is the right specification for car washes, chemical handling facilities, and other harsh environments. The upfront cost is higher; the service life is dramatically longer.

Go deeper: Stainless hardware ·Stainless vs. galvanized guide

They did that to protect you and your customer. The longer-stem rollers are placed in the corners of the door to prevent door derailment. If the door is hit, the longer-stem corner rollers keep the door from coming out of the track, preventing potential injury and a costly door replacement. The standard-stem rollers in the rest of the door track give you smoother operation and lower cost.

Go deeper: Specialty rollers

Bearingless rollers are a good choice for light-weight, low-cycle doors and for areas that may have excess moisture (no bearing to fail). Rollers with a sealed bearing, like our Magnum Roller, should be used on heavy doors, high-cycle doors, and applications where smoothness and long service life are the priority. The right pick depends on the door weight, cycle count, and exposure profile.

Go deeper: Roller lineup

Yes. American Garage Door Supply ships throughout the United States from our facility in Bemidji, Minnesota. We coordinate freight carriers for full-size door systems and ship parts via standard ground for smaller orders. Lead times vary by product; we will give you a firm ship date when we quote your project.

Go deeper: Our Bemidji facility ·Get a lead time with your quote

We are a manufacturer and supplier. We do not perform installations directly. We have a national network of dealers and installers familiar with our products and can recommend one in your area. For technical questions during install, our staff is available by phone at 800-233-1487.

Go deeper: Dealer & installer network ·Ask us for a referral