Privacy Policy

Last Updated: 10-10-2025

Welcome to www.CarWashDoors.com, owned and operated by American Garage Door Supply, Inc. (“we,” “us,” “our,” or “Company”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information, with special provisions for email and SMS communications.

By using our website, submitting forms, or otherwise providing us your information, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following categories of information:

a) Personal Information You Provide

  • Contact details (e.g. name, email address, phone number, mailing address).

  • Demographic information (e.g. company name, job title).

  • Customer support or communication history.

  • SMS consent preferences (whether you opted in).

  • Other information you choose to provide (e.g. in notes, feedback, form fields).

b) Automatically Collected Information

  • IP address, browser type, device type, operating system.

  • Pages viewed, time spent on site, click paths, referring/exit pages.

  • Cookies, web beacons, tracking technologies, and analytics (e.g. Google Analytics).

c) Third-Party and Public Sources

  • We may obtain data from third-party service providers (for fraud prevention, credit checks, marketing analytics).

  • Publicly available sources (e.g. business databases, social media).

2. How We Use Your Information

We use your information for purposes including:

  • To provide, maintain, and improve our products and services.

  • To process orders, deliver products, and manage billing.

  • To communicate with you (e.g. email, SMS, phone).

  • To send marketing communications (subject to your consent).

  • To send appointment reminders, follow-ups, and customer support messages.

  • To monitor usage, performance, and security of our site.

  • To comply with legal obligations and protect our rights.

3. Email Marketing & Communications

  • If you provide your email address and opt-in to receive marketing, we may send you promotional offers, newsletters, or product updates.

  • Every marketing email we send will include an easy-to-use unsubscribe link. If you click to unsubscribe, we will promptly remove you from further marketing communications (though you may still receive non-marketing transactional messages).

  • You may also contact us to unsubscribe or modify your email preferences at any time by emailing us or via the unsubscribe link.

4. SMS (Text Message) Communications

We are committed to compliance with applicable text messaging laws and best practices. Below is the “SMS Terms & Conditions” governing our SMS communications:

a) SMS Consent / Opt-In

  • We will only send you SMS communications if you have expressly opted in (e.g. via checkbox on a form, verbally, or by submitting your phone number with consent).

  • Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

  • You may choose not to opt in by leaving the SMS consent box unchecked or by declining when asked verbally.

b) Types of SMS Messages You May Receive

If you have opted in, you may receive SMS messages such as:

  • Appointment reminders.

  • Follow-up messages (e.g. service completion, satisfaction surveys).

  • Billing or account status messages.

  • Promotional offers or special deals (if applicable).

c) Message Frequency

  • Message frequency will vary depending on the purpose (reminders, account alerts, promotions, etc.). For example, you may receive 2 SMS messages from our company with transactional or promotional material during a typical week.

d) Message & Data Rates

  • Standard message and data rates may apply, depending on your carrier and messaging plan.

  • These rates may vary for domestic vs. international messages.

e) Opt-Out / Stop

  • You may opt out of receiving SMS messages at any time by replying STOP to any message.

  • Upon receipt of “STOP,” we will immediately cease SMS communications (except for a final confirmation message if required by law).

  • You may also contact us directly (via email or phone) to request removal from our SMS list.

f) Help

  • To get help, reply HELP to any SMS message or contact us directly at news@AmericanDoorSupply.com.

  • For more details, visit our Privacy Policy or Terms & Conditions pages on our site.

5. Sharing & Disclosure of Information

We will not share your personal information, including SMS consent or phone numbers, with third parties or affiliates for marketing purposes.

However, we may disclose information in the following limited cases:

  • To service providers, contractors, or vendors who help us operate our business (e.g. payment processors, shipping carriers, email/SMS platform providers), under confidentiality obligations.

  • When required by law, regulation, or legal process.

  • To enforce our Terms of Service or protect our rights, property, or safety.

  • In connection with a business transaction (e.g. merger, acquisition, sale), with notice to you if required by law.

6. Cookies & Tracking Technologies

We use cookies, web beacons, and other tracking technologies to:

  • Recognize your device and preferences.

  • Analyze site traffic and usage patterns.

  • Deliver personalized content and advertising (if enabled).

  • Enable functional features (e.g. “remember me,” shopping cart).

You can manage cookie settings via your browser or via banner/consent interface on our site. Disabling cookies may affect certain functionality.

7. Data Security & Retention

  • We implement reasonable technical, administrative, and organizational safeguards to protect your personal information.

  • While we strive to protect your data, no system is completely secure — you acknowledge that risks remain.

  • We retain your data only as long as necessary for the purposes described (or as required by law).

  • When no longer needed, data will be securely deleted or anonymized.

8. Your Rights & Choices

Depending on your jurisdiction and applicable law, you may have rights to:

  • Access, correct, update, or delete your personal information.

  • Opt out of or withdraw consent for marketing communications.

  • Restrict or object to certain processing.

  • Port your data to another provider.

  • Lodge a complaint with your local data protection authority.

To exercise these rights, contact us via the contact details below.

9. Children’s Privacy

Our services are not directed to children under age 16 (or older age as required by local law). We do not knowingly collect personal information from children. If we become aware of such information, we will delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent revision. We will notify you of material changes by posting the updated policy on our website and, if necessary, by sending you notice (e.g. email).

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact:

American Garage Door Supply, Inc.

Email: Marketing@AmericanDoorSupply.com

Phone: 1-800-233-1487

Address: 1226 Industrial Park Drive SE Bemidji MN 56601